Effective Date: 10-05-2024

At Technical Xperts Group (TXG), we prioritize the protection of your privacy and are committed to maintaining the confidentiality and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website.

User Consent Acknowledgment

By using our website, you acknowledge and consent to the terms outlined in this Privacy Policy.

Information We Collect 

When you interact with our website, we may collect various types of personal information, including but not limited to:
Contact Information: Your name, email address, phone number.

• Communication Data: Records of your correspondence with us, including emails and chat transcripts.
• Usage Data: Information about how you interact with our website, such as browsing history, pages visited, and referring URLs.
• Technical Data: Device information, IP address, browser type, and operating system

How We Use Your Information
We may use the information we collect for the following purposes:

• Providing and maintaining our website and services.
• Communicating with you about your inquiries, and requests.
• Analyzing website usage and performance to improve our products and services.
• Protecting against fraud, unauthorized access, and other illegal activities.

Sharing of Personal Information

Except as outlined in this Policy or on the Web Sites, TXG never provides Personal Information to third parties without a user’s consent except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
• Legal Compliance: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or governmental requests.
• Special Cases: TXG may also disclose Personal Information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating the website’s Terms of Use.

Data Security

TXG employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Data Transfer Disclosure

Personal information may be transferred internationally, and we take measures to ensure compliance with data protection laws in different jurisdictions.

Data Breach Notification

We are committed to promptly notifying users in the event of a data breach and taking necessary steps to mitigate its impact.

Regular Review and Updates

We regularly review and update our Privacy Policy to ensure alignment with evolving privacy standards and best practices.

Accessibility and Version Control

The Privacy Policy is easily accessible to users, and version control is maintained to track revisions and updates.

Change to Policy

We reserve the right to change this Policy at any time by posting an updated Policy on the Web Sites. We encourage you to review this Privacy Policy periodically for updates.

Contact Us 

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@txglive.com.